This privacy policy sets out how ClarkUp.com and its subcontractors use and protect the information you provide.

You may visit the ClarkUp.com Site without providing any personal information about yourself, and you are under no obligation to provide us with any such information.

However, in the event of refusal, you may not be able to benefit from certain information or services that you have requested.

This is why we may ask you to provide us with your last name, first name, e-mail address, telephone number, company or other information. By providing this information, you agree that it may be processed by CLARKUP INC and by its subcontractors listed below, for the purposes indicated below.

Data controller

The data controller is VieDeDingue INC, whose head office is located at 4388 Rue Saint-Denis Suite 200 , Montreal, Canada.

Purposes of processing

VieDeDingue INC may process your personal information:

- To provide you with the information or services you have requested (for example: the purchase and delivery of products, the sending of newsletters, access to commercial offers, tools, etc.).

- To gather information to improve the site and the products and services offered (in particular by means of cookies).

- To be able to contact you regarding the publication of new training courses or deals, or to answer your customer support requests by email at contact@clarkup.com 

Shelf life

Your personal information is kept byVieDeDingue INC and its subcontractors only for the time necessary to fulfill the purpose for which it was collected:

• Data entered on the customer support interface: your data will be kept for a maximum of three years, so that we can keep track of your requests and provide you with a better response the next time you contact customer support by e-mail at contact@clarkup.com .

• Newsletter data: your data will be kept until you unsubscribe.

• Data relating to your orders: your data is kept indefinitely for accounting purposes and to enable you to access the products you have ordered.

User rights

- Data access and communication rights

You can access your personal data held by VieDeDingue INC by contacting customer support by email at contact@clarkup.com .

- Processing fees

Standard requests are processed free of charge.

- Right to rectify data

You can request the rectification, updating, blocking or deletion of data concerning you by contacting customer support by email at contact@clarkup.com .

You can also define general and specific directives concerning the fate of personal data after your death. The heirs of a deceased person can request that the death of their loved one be taken into account and that any necessary updates be made.

- Right to object

You can object to the collection and storage of your personal data by contacting customer support by email at contact@clarkup.com .

In this case, you will no longer be able to access certain services for which we need this data (training purchases, customer support, etc.).

Response times

CLARKUP INC undertakes to reply to your request for access, rectification or opposition or any other additional request for information within one week.

Subcontractors

VieDeDingue INC uses the services of the following subcontractors, all of whom comply with GPRD regulations: 

- Sending emails

The sending of mailings and the processing of data relating to newsletter subscriptions is fully handled by the ActiveCampaign service.

See the privacy policy of ActiveCampaign privacy policy.

Cookie policy

VieDeDingue INC and its subcontractors (listed above) may use cookies to improve site navigation.

Most browsers are configured by default to allow the deposit of cookies. You can modify these settings so that all cookies are systematically rejected, or so that only some cookies are accepted or rejected, depending on the sender.

The refusal of the deposit of cookies can limit your access to certain services or features of the site clarkup.com can not be held responsible for the consequences of your choice to refuse, delete or block cookies necessary for the operation of the site.

Your browser also allows you to delete existing cookies from your machine, or to notify you when new cookies have been placed.